Return Policy

If you need to return an award(s), please contact our customer service team at 1-877-737-2192 as all returns must be authorized for tracking purposes.

      • We must be notified of pending returns within 7 business days of the order delivery date.

      • All return orders are subject to a 30% restocking charge.

      • Custom Decorated Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Glassware, and Shipping Charges are NON-REFUNDABLE.

Need help?

Contact us at for questions related to refunds and returns.