If you need to return an award(s), please contact our customer service team at 1-877-737-2192 as all returns must be authorized for tracking purposes.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Decorated Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Glassware, and Shipping Charges are NON-REFUNDABLE.
Contact us at email@example.com for questions related to refunds and returns.